State Farm® Insurance Agent Thomas Murphy

"I have been with Thomas Murphy State Farm Insurance for 25 years. They have provided my home,life, auto policies and Amanda has always been there to answer my questions and find me the best possible way to provide me with best coverage at the best price."

"I met Amanda and Jen at their office. The professional and friendly service was greatly appreciated in helping me navigate switching my insurance to State Farm. The attention to every detail and what needed to be changed on my policies was also appreciated. I highly recommend them and the personal touch they provide. Thank you !"

"Thomas and his team are amazing ! Amanda is always so helpful . I have been using them for years !!"

"Amazing customer service at this office! A human being is always available at this office! Voicemails and emails are returned promptly! Madison SmithMartin was fabulous to work with!"

"I have to tell you...Amanda is the best! She helped us so much with our boat insurance. Quick, efficient and at a good cost. You're the best, Amanda!!"

"I have been with State Farm for over four decades, and I can confidently say that Amanda and Madison at the Thomas W. Murphy office in Wilmington, North Carolina are truly exceptional. Relocating from another state and transferring both my homeowners and auto policies could have been complicated, but Amanda and Madison made the entire process seamless. Their attention to detail was remarkable. They were proactive, organized, and consistently ahead of the curve on every aspect of my transition. What stood out most was their personalized service. I never felt like just another policy number. They were responsive, knowledgeable, patient, and genuinely committed to making sure everything was handled perfectly. In all my years with State Farm, this has been one of the best experiences I have ever had. Amanda and Madison set the standard for excellence, and I am deeply grateful for their care and professionalism. I am deeply grateful and could not recommend them more highly. If you are looking for knowledgeable, attentive, and truly outstanding agents, this is the team you want on your side. I could not recommend them more highly!"

"I called into the office looking to get boat insurance. Within only a day or two I was contacted and had my policy active that day. Thanks you Thomas Murphy- State Farm for prompt and professional service!"

"Always, I mean always, helping to find the best price for insurance. Especially when it comes to vintage boats and car insurance."

"We moved to North Carolina from Florida six weeks ago. We needed assistance getting our insurance transferred and help with proof of insurance for drivers license exchange to North Carolina. This office, Office Manager Amanda namely and Katherine, took care of us, shared what to expect at the DMV and provided valuable information about Wilmington. Outstanding service from an outstanding company. Thank you so much."

"Kathy, my agent was simply awesome. She took my existing policies and we did complete comparisons between them. We saved money on the two policies and even got better items added. Overall, it was great service and great experience."

"No complaints!"

"We’ve been clients of Mr. Murphy, a State Farm Insurance Agent in Wilmington, NC, for over a decade. Like any large company, State Farm has its critics—but in our experience, the quality of service ultimately comes down to the agent and their team. Over the years, we’ve worked with several State Farm agents, but none have compared to Mr. Murphy and his outstanding team—including Amanda, Jody, and Kathy, to name a few. Mr. Murphy is compassionate, approachable, and consistently goes above and beyond to make sure we feel supported. The entire staff treats us with the kind of warmth and sincerity you’d expect from close family. We genuinely can’t say enough good things about them and consider it an honor to have Mr. Murphy as our State Farm Agent."

"I highly recommend using Thomas Murphys office! They have the best rates and best service! Amanda, the office manager is amazing and helpful! She will get you on the the right track for sure!"

"Amanda, Madison, and Jody at State Farm provide exceptional service—professional, responsive, and genuinely helpful. They make insurance easy to understand and go above and beyond to meet your needs. Highly recommend this team!"

"Amanda and her team at State Farm have completely changed the way I think about insurance - in the best way. I didn’t realize how much peace of mind I was missing until I started working with them. They’re approachable, quick to respond, and make it incredibly easy to get the help or answers you need without jumping through hoops. Amanda is the kind of person who remembers your name, asks how your family’s doing, and follows up when she says she will. That kind of service goes a long way. Whether it was making a last-minute change to my policy or walking me through the claim process step-by-step, she’s always made me feel supported and taken care of. It’s rare to find a team that’s not just professional, but also genuinely kind and down-to-earth. I’m so glad I found this group - couldn’t imagine going anywhere else now."

"Outstanding Service with Amanda M. at Thomas Murphy State Farm Insurance We’ve been loyal State Farm customers since 1971, and our experience with Thomas Murphy’s agency—especially Amanda M.—has been nothing short of exceptional. Amanda is truly outstanding. Her deep knowledge of insurance and dedication to getting every policy just right gives us complete confidence in our coverage. She takes the time to explain everything clearly, answers every question with patience and precision, and always makes us feel like valued clients. We’ve entrusted all of our insurance needs to Thomas Murphy’s office, and Amanda’s professionalism and expertise are a major reason why. After over 50 years with State Farm, we can confidently say we’ve never been disappointed—and thanks to Amanda and the Thomas Murphy team, we don’t expect that to change any time soon."

"Amanda was soooo amazing! Quick and efficient and so so kind. Couldn’t have had a better experience"

"I contacted this office on 02/24/25 regarding a business quote. I was told by a staff member that they would contact me the following day. Unfortunately, it has been 2 days with no response. I'm glad that my State Farm agent in Charlotte understands customer service. What ever happened to common courtesy of following up?"

"They took care of my problem immediately. Very nice people to work with and very efficient."

"Madison is A#1 nice, helpful and very professional! She was prompt in getting a proposed quote to me. My husband and I have been with State Farm for many years and were convinced long ago that they are the best! I look forward to meeting Mr. Murphy in the near future!"

"Madison Marraccini was fantastic assisting me in setting up all my insurance when I moved to NC. Very responsive, knowledgable and professional. Thank you!"

"Been with them over 15 years. Amanda Marraccini just saved me $1800 and State Farm immediately paid a refund. Outstanding personal attention on office visit !"

"The Staff at the office is very rude, unhelpfull and down right nasty. Would never do business with them."

"I have known Thomas since he moved to Wilmington in 2007 and opened his agency. He is a true professional in and out of the office. He is always readily available at his office or mobile number to answer questions or handle concerns. He is a first class State Farm agent and his office is second to none. Highly recommend this agency for all your insurance needs."

"Thomas Murphy and the State Farm team are EXCELLENT! They have been my insurance agent for the last 10 years. Over that time, we had two difficult claims, and they went above and beyond to be helpful getting them approved. They are hands-on, always available and incredibly reliable which is greatly appreciated, especially during a difficult and stressful situations as claims usually are. I’d highly recommend them for a homeowners, automobile and any other insurance need."